Support

If you have any questions or problems using Remember When, search Remember When product Help by selecting Contents from the Help menu or by pressing F1 from anywhere in the product. You can also look through the Frequently Asked Questions (FAQs) on the web site.

If you have any further questions, we are always happy to help. Please contact us via e-mail at Support@mymemorytreasures.com . We typically respond to e-mail support requests within one business day.

IMPORTANT NOTE: Your Remember When product must be registered in order to receive technical support.

To speed up resolution to your support question, please include the following:

• The product version number (found in the About section of the Help menu)
• Your CD Key (found in the About section of the Help menu)
• Your Windows version (ie. Windows 98, Windows XP, Windows ME ...)
• Your question or a description of the problem, including any error messages if applicable